Hurricane Service Agreement

  • Gardens Home Management Hurricane Program 2020

    As hurricane season is fast approaching, Gardens Home Management services is ready to launch our Hurricane Program for the 2020 hurricane season. Our program is thorough and detailed, benefiting both our customers and our staff as well. We take a proactive approach in order to ensure that everyone is protected. Please read this form thoroughly. Once we receive your signed hurricane program form, you will become a part of our preferred program for hurricane service. To be on the list, you will be billed $75.00 if you are a homewatch customer & $175.00 for non homewatch customers. Being on our list means that we will automatically come to your home to put any furniture away, close any accordion shutters or put up panels, and following the all clear we will be there complete a post hurricane inspection and to open up your home if you request it .

    During the months of May & June, we will schedule our crew to come out to your home to lubricate your shutters. This includes the opening, closing, and locking of the shutters to make sure that everything is working properly. This is a required part of our program. If your home has panels we will be doing an inspection of the panels and all associated parts to make sure everything is where it should be; so, if a storm does come our way we have the right equipment to do the job and to make sure all grommets are in the wall. The cost of lubricating the shutters as well as the panel inspections is $75.00 per man hour plus any materials that were utilized to perform the service.

    Once we have come to your home and completed our inspections, we will send you an email informing you if there are any issues that needs to be fixed. If this issue is not rectified by the time of a hurricane, Gardens Home Management Services will not be held responsible for any damage that may occur to your home. If there are any problems or repairs that need to be completed to your shutters, that cost will not be included within this program.

    Once the National Hurricane Center has put us in the “cone, we will start our preparation process and will start closing shutters, putting furniture away and installing panels if applicable. This can be up to 5 days prior to the storm making contact with land. We cannot wait any longer than this so if you do not want your shutters closed at that time or your furniture put away it is your responsibility to contact us and let us know, otherwise we will automatically perform the service. If the storm turns away and does not hit us, you will still be responsible for payment of the services performed. Upon securing your home for the Hurricane, you will receive an email with pictures, letting you know that your house has been buttoned up.

    Once the storm has passed us, we will automatically be performing our post hurricane inspection. The post hurricane inspection is a complete inspection of your home to make sure that there is no damage, check for any leaks that could have occurred, and to determine if there was any other hurricane damage. Immediately upon the inspection, we will send you a detailed inspection report with pictures of the condition of your home. This will occur unless we are otherwise notified. If you will be in residence during the time of the storm, please let us know so we will know not to complete the inspection. The cost of this inspection is $95.00. If you do not want this inspection done, please let our office know as you are signing up for the Hurricane Program. If the power is off in the home, we will automatically be emptying the fridge (unless otherwise notified) for a fee of $40.00.

    The opening of your shutters will occur within 72 hours of receiving the all clear from the National Hurricane Center unless you let us know otherwise. All hurricane service is billed at the rate of $75.00 per hour per man. Please be aware that there is a minimum charge of $150.00 for showing up at your home to perform any services.

    Communication is important prior, during and after the storm. We will be sending emails and updating our website daily. Please be aware, due to email spam, that if you are not receiving an email, it is the responsibility of the owner to check our website, www.homecarepro.com, for updates.

    The customer agrees to indemnify and hold harmless Gardens Home Management Services against any and all liabilities caused by the storm. The maximum legal liability and exposure to Gardens Home Management Services will not exceed the amount paid in this form.

    Please fill out the following form in its entirety. If you have any questions please call our office at 561-625-5700 or email us at info@homecarepro.com.

    I, agree to accept the terms and conditions of this form.