Bruce Harwood - Managing Principle, Washington D.C. Operation
After more than twenty-six years managing, developing and constructing new residential homes, Bruce Harwood recognized the glaring need for a company that specialized in high quality home maintenance, home service and home repairs. Utilizing his service industry experience and passion for exceeding customers’ expectations, Bruce has joined forces to launch the Washington operation of Gardens Home Management Service (GHMS-W), a business that will serve the needs of homeowners with the intention of making an immediate and appreciable impact on the lives of its customers.
Upon graduating from The University of Miami in 1980, Bruce began his career in the home building business by working for a Washington D.C. based homebuilder, The Milton Company. For 13 years and various ascending positions, Bruce learned the principles of the home building business: establishing strong working relationships through a team approach, delivering a quality product through efficiency and financial acumen and extraordinary customer service. In 1994, Bruce co-founded Park V Development Co., where he continued his home building skills with a series of successful Townhouse developments. In 2001, Bruce became associated with Rockville, MD - based Porten Homes, Inc., with the title of Managing Construction Director. There he applied the critical skills of leadership, team building, problem solving and client service that contributed to the success of the company.
Today, Bruce wants to bring his extensive experience in the service industry to the individual homeowner by providing customers with a company that will assist in overcoming the most common concerns associated with home projects: whom to call, cost implication, lack of subcontractor integrity and professionalism and the duration and disruption in their lives. Bruce has been active in the business community, as well as with philanthropic activities, throughout his career. A native Washingtonian, Bruce lives in Potomac, Maryland, with his wife of 30 years, Lisa. They have three sons and a daughter.
Tia El-Maayergy - Quality Assurance Manager
Tia has a BS in Business Administration from San Francisco State University and relocated to Florida from California in 1993 and since then has been involved with the Service and Management sector. During her 14 year tenure with Prime Management Group, Inc. Tia started out in customer service and moved on to the position of Purchasing Manager / Director of Administrative Services and finally Director of Property Services.
Client retention, service, sales, insurance and purchasing have been Tia's focus. Tia brings a wealth of knowledge and has a very diverse backround which will bring the highest quality and level of service to the clientele of Gardens Home Management Services. As Director of Administrative Services, Tia negotiated with all vendors on a local and national basis to secure the best pricing for both the client and the company. Her experience in negotiating and insurance brings great costs saving measures to the table. As Director of Property Services, Tia ran several divisions which included Pest Control, Handyman, Irrigation and Janitorial. A multi tasking role for Tia and a one stop shop for our clients which made the divisions easy to do business with and very successful.
Heidi Asfour - Office Manager
Heidi Asfour is our Office Manager at Gardens Home Management Services. Heidi moved to Florida from New Jersey in 1995. Heidi has been with the company since 1995, she started in the Accounting Department with BallenIsles Country Club. Heidi transferred to the Services division in 1999 as the Accountant/Trends Analyst. Heidi has a great knowledge of the history of BallenIsles and Gardens Home Management. She takes great pride in our Company and the customer service we provide. Heidi enjoys providing the best possible service to all our homeowners.
Therese O'Connor - HomeWatch Manager
Therese, born and raised in Pennsylvania, has MS in Criminal Justice with a minor in Private Security. She worked for the county government until 1996,
then moved to Florida to join her family. She has worked in BallenIsles doing home management and security for the past twelve years.
David B. Kanarek - Customer Service Manager
David B. Kanarek joined Gardens Home Management Services in 2009 as Customer Service Coordinator in the Palm Beach Gardens office. Prior to joining Gardens Home Management Services, David spent time working with one of the largest homebuilder’s in the industry. David has also worked with some of the top urban planning firms in the nation. In each industry David has brought an unsurpassed level of professionalism, integrity and energy.
David graduated from the University of Florida with a B.A. in Political Science in 2006. Upon completion he entered graduate school and completed his Masters of the Arts in Urban and Regional Planning in 2009. Throughout his time at the University of Florida, David volunteered and raised money for Children’s Miracle Network. David was also active in Sigma Alpha Epsilon, and Florida Blue Key.
In his most recent position as Customer Service Coordinator at Gardens Home Management Services David was responsible for multiple customers’ homecare needs and was also involved in marketing. His meticulous attention to detail and thinking outside of the box has allowed David to provide solutions to homeowner needs, no matter how big or small. David revamped the Gardens Home Management Services, Quality Assurance Reports and is also responsible for multiple marketing campaigns. David lives in West Palm Beach and is a native Floridian, originally from Vero Beach. In his free time David enjoys volunteering and spending time on the water.
Kathy Mobilian - Customer Service Manager
Kathy has been in the Customer Service, Property Management industry for over 20 years. The last 10 have been with Gardens Home Management Services. She also worked for the Country Club in BallenIsles where she helped plan special events and serve BallenIsles residents. Kathy prides herself on offering homeowners the best customer service possible. Knowing you have succeeded in making sure everything is taken care of, and that every homeowner is a happy homeowner, is her main goal.
Elana Currier - Customer Service Representative
Elana Currier lives in Jupiter with her son Richard. She has been in Construction and the Customer Service industry for 25 years. Elana has been employed by GHMS for the past 5 years.
She finds great pleasure servicing her homeowners and believes in total customer satisfaction.
Tommy Cunsolo - Handyman Supervisor
Tommy has been in the service industry for 30 years. Tommy resided in NY for the past 40 years, went to high school there, then joined the armed forces and many years later, in 2003, moved to Florida. Tommy is Gardens Home Management's Handyman Supervisor and works with a team of four employees.
Louise Breen - Accounts Payable and Accounts Receivable Manager
